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Who Deserves Your Attention Right Now? An Introduction to Stakeholder Salience
23 May 2026Estimated reading time 10 min
Most business analysts have filled in a SWOT matrix at some point. Strengths in the top left. Weaknesses beside them. Opportunities and threats below. You end up with a tidy grid, a room full of sticky notes, and a slide that summarizes where things stand. And then the meeting ends, the matrix gets filed, and the insights are quietly forgotten.
This happens more often than it should, and the reason is simple: a list of observations is not a plan. This post explains the step that most SWOT exercises skip, and gives you a chance to try it for yourself in a short interactive exercise.
What a SWOT analysis actually gives you
A SWOT analysis does one thing well: it organizes what you already know. Internal factors, strengths and weaknesses, reflect your current capabilities. External factors, opportunities and threats, describe the landscape around you. Done well, it surfaces the tensions between where you are and where the market is heading.

But here is what a SWOT matrix cannot do on its own: it cannot tell you what to do next. It is a snapshot, not a strategy. The real work begins when you ask a harder question. Not “What did we find?” but “What should we do about it?”
The four pairings: where analysis becomes strategy
That is where the four SWOT pairings come in. Each pairing connects an internal factor with an external condition, and each one produces a different type of strategic response.
| Pairing | What it asks | Type of action |
| S x O | Use strengths to capture opportunities | Growth action |
| S x T | Use strengths to reduce or counter threats | Defensive action |
| W x O | Fix weaknesses so opportunities can be used | Improvement action |
| W x T | Reduce weaknesses that make threats dangerous | Risk reduction action |
Working through each pairing forces you to connect what you know about the organization with what is happening around it. The output is not more analysis. It is a direction for action.
S x O asks how you can use existing strengths to capture what the market is offering. S x T asks how strengths can be deployed to counter an external threat. W x O identifies which weaknesses are blocking you from an opportunity you could otherwise take. W x T reveals which weaknesses make the organization most vulnerable to a threat that is already present.
Together, these four pairings move your team from “We know our situation” to “We know what to do next.” That is the difference between analysis and strategy.
| Try it yourself
Work through the SWOT pairings in a real-world bakery scenario. Free, no login required. About 10 minutes. |
A practical example: the bakery
The interactive exercise uses a bakery scenario to make the pairings concrete. The business has a strong local reputation and loyal customers, but limited online presence. Meanwhile, demand for artisan bread is rising and a new supermarket bakery has opened nearby.
Seen through the S x O lens, a strong reputation combined with rising demand points to a growth action: expand reach and capture the growing market. The S x T pairing shows that loyal customers are precisely the defense against the new competitor. The W x O pairing makes the problem clear: limited online presence is the weakness that is blocking the business from benefiting from growing demand for online ordering. And the W x T pairing flags that dependence on a single flour supplier becomes a risk reduction priority when price volatility is a real external threat.
Each pairing gives the analyst something specific to recommend. That is what makes SWOT useful rather than merely descriptive.
What this means for you as a business analyst
Business analysts are not just fact-gatherers. The value of a BA is not in the completeness of the analysis. It is in the quality of the recommendations that follow. When you stop at the SWOT matrix, you leave the hardest part to someone else: connecting what was found to what the organization should actually do.
Using the pairings is a practical way to bridge that gap. It turns your SWOT from a summary slide into a structured input for decision-making. Stakeholders can see not just where the business stands, but what strategic directions are supported by the evidence. That changes the conversation from “This is interesting” to “Let us act on this.”
Whether you are facilitating a requirements workshop, supporting a strategic planning session, or helping a client understand their options, the SWOT pairing technique is a straightforward addition to your toolkit that significantly raises the analytical value of the exercise.
Try it yourself
If SWOT is already part of how you work, the pairing technique will sharpen your results. If it is not yet in your repertoire, the mini-learning is a good place to start. It walks you through the entire process step by step, using a case that makes the logic easy to follow and the value easy to see.
Give it a try: SWOT Analysis in Practice (free mini-learning).
And if you have questions about how to apply SWOT in your BA practice, I am always happy to hear from you.



