Empower Your BA Capability 

Empower Your BA Capability 

5 May 2026

Harmon Matrix – Not Every Process Needs Redesign

You have just finished a stakeholder meeting and three department heads all want process improvements, preferably yesterday. Finance is pushing for a procurement redesign. Operations wants the reporting workflow fixed. HR is asking for an onboarding process review. The requests are legitimate, but the organizational bandwidth is limited. Where do you start?