Empower Your BA Capability 

Empower Your BA Capability 

3 January 2025

Stakeholder Identification Checklist

Exhaustive requirements elicitation is critical for successful project outcomes, and it starts with thorough stakeholder identification. A stakeholder checklist is one of the simplest and most effective ways to ensure comprehensive stakeholder identification. This technique offers a structured and quick way to ensure no essential group is overlooked.
9 January 2025

Identifying Stakeholders with the Onion Model

Thorough stakeholder identification is essential for project success, and the Onion Model is the third technique in our post series that provides a unique, visual way to ensure no critical stakeholders are overlooked. Ian Alexander, together with Suzanne and James Robertson, popularized this technique in their books in the early 2000s.
17 January 2025

Stakeholder Analysis: Mendelow’s Matrix

In our continuing series on stakeholder management, we’ve explored why identifying stakeholders is crucial and examined techniques like nomination, checklists, and the onion model. Now that we have identified our stakeholders, the next step is to analyze them using Mendelow’s Matrix, a fundamental tool for stakeholder mapping.
26 October 2025

Don’t Start Eliciting Without a Plan! How to Structure Your Requirements Discovery

Eliciting requirements sounds simple, until you realise that everyone has a different view of what’s “needed.” Many new business analysts find themselves in meetings full of opinions, conflicting priorities, and vague statements like “We just need it to be faster.”
7 November 2025

Why Good Business Analysis Starts with Holistic Thinking

Every business analyst has seen it happen: a new system is launched to streamline processes, yet productivity drops, morale falls, and support calls skyrocket.  The problem isn’t the technology. It’s the thinking. Too often, organizations approach change as a linear upgrade, assuming that fixing one component will automatically improve performance.
30 November 2025

Why Prompt Engineering Matters And How the CRAFT Framework Helps You Get Better Results from Any LLM

AI is rapidly becoming part of everyday business analysis, whether we planned for it or not. Many professionals use Large Language Models (LLMs) like ChatGPT, Claude, Perplexity, Gemini, or Copilot as if they were advanced search engines: we ask a question and expect a clear, reliable answer. Sometimes that works—other times the output feels shallow, inconsistent, or simply wrong.
27 January 2026

Increase the effectiveness of your training with coaching

Most organizations invest heavily in employee development, but much of that investment is lost when newly acquired skills quickly fade. Why does this happen? What can companies do to ensure their training actually sticks? As the corporate training landscape evolves with new technologies and learning methods, one thing remains clear: without effective reinforcement, even the best training programs are unlikely to deliver lasting results.
9 February 2026

Switching between business analysis certifications

If I already hold a certification, can I move to another scheme without starting from scratch? The short answer: yes, but with conditions. The longer answer depends on how the International Institute of Business Analysis (IIBA), British Computer Society (BCS), and International Requirements Engineering Board (IREB) certification frameworks overlap and where they don’t.
23 February 2026

Your First Business Analysis Certification: IIBA, BCS, or IREB?

In this post, I’ll compare the International Institute of Business Analysis (IIBA), British Computer Society (BCS), and International Requirements Engineering Board (IREB) through a career lens: consulting vs. corporate, geographic reach, industry fit, and the professional community you’ll be joining.