Empower Your BA Capability 

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Empower Your BA Capability 

18 December 2024
Stakeholder nomination technique
18 December 2024

Identify Your Stakeholders Through Nomination

The stakeholder nomination technique is not a new concept; it has been used for decades as a practical way to identify relevant stakeholders in projects and decision-making processes. Its origins are rooted in basic principles of stakeholder theory and collaborative identification methods that have been widely recognized in management and organizational literature.
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3 January 2025
Stakeholder Identification Checklist
3 January 2025

Stakeholder Identification Checklist

Exhaustive requirements elicitation is critical for successful project outcomes, and it starts with thorough stakeholder identification. A stakeholder checklist is one of the simplest and most effective ways to ensure comprehensive stakeholder identification. This technique offers a structured and quick way to ensure no essential group is overlooked.
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9 January 2025
Onion Model for stakeholder identification
9 January 2025

Identifying Stakeholders with the Onion Model

Thorough stakeholder identification is essential for project success, and the Onion Model is the third technique in our post series that provides a unique, visual way to ensure no critical stakeholders are overlooked. Ian Alexander, together with Suzanne and James Robertson, popularized this technique in their books in the early 2000s.
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17 January 2025
Article about Mendelow Matrix for stakeholder analysis
17 January 2025

Stakeholder Analysis: Mendelow’s Matrix

In our continuing series on stakeholder management, we’ve explored why identifying stakeholders is crucial and examined techniques like nomination, checklists, and the onion model. Now that we have identified our stakeholders, the next step is to analyze them using Mendelow’s Matrix, a fundamental tool for stakeholder mapping.
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26 October 2025
Working on requirements elicitation plan
26 October 2025

Don’t Start Eliciting Without a Plan! How to Structure Your Requirements Discovery

Eliciting requirements sounds simple, until you realise that everyone has a different view of what’s “needed.” Many new business analysts find themselves in meetings full of opinions, conflicting priorities, and vague statements like “We just need it to be faster.”
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7 November 2025
7 November 2025

Why Good Business Analysis Starts with Holistic Thinking

Every business analyst has seen it happen: a new system is launched to streamline processes, yet productivity drops, morale falls, and support calls skyrocket.  The problem isn’t the technology. It’s the thinking. Too often, organizations approach change as a linear upgrade, assuming that fixing one component will automatically improve performance.
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13 November 2025
The Cynefin Framework
13 November 2025

The Analyst as Sense-Maker in the VUCA World

In today’s VUCA (Volatile, Uncertain, Complex, Ambiguous) world, business analysts play an important role as sense-makers. Rather than providing straightforward answers, analysts are increasingly called upon to interpret ambiguity, surface patterns, and guide organizations through uncertain situations.
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16 February 2026
Discovering customer value in business analysis
16 February 2026

Discovering Customer Value When Change Is Constant

Change is no longer something organizations deal with occasionally. It is constant, rapid, and increasingly technology-driven. Over the years, I’ve worked with many organizations that delivered exactly what they planned and still failed to create value. The issue was rarely execution. It was that the problem they solved was not the problem customers actually had.
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