Empower Your BA Capability 

Empower Your BA Capability 

9 January 2025

Identifying Stakeholders with the Onion Model

Thorough stakeholder identification is essential for project success, and the Onion Model is the third technique in our post series that provides a unique, visual way to ensure no critical stakeholders are overlooked. Ian Alexander, together with Suzanne and James Robertson, popularized this technique in their books in the early 2000s.
17 January 2025

Stakeholder Analysis: Mendelow’s Matrix

In our continuing series on stakeholder management, we’ve explored why identifying stakeholders is crucial and examined techniques like nomination, checklists, and the onion model. Now that we have identified our stakeholders, the next step is to analyze them using Mendelow’s Matrix, a fundamental tool for stakeholder mapping.
3 March 2026

Choosing the Right Elicitation Technique

There is a well-documented pattern in requirements engineering that most experienced practitioners will recognize the moment they hear it and quietly wince. Research (2014) from the Universidad Politécnica de Madrid found that when an analyst faces an elicitation challenge, they tend to reach for the technique they know best, regardless of whether it is the most appropriate one for the situation.
1 April 2026

Rapport Is Not Small Talk

Rapport is one of those business analysis skills everyone agrees is important, yet it is often described so vaguely that it becomes useless. We hear that good analysts should “build trust,” “connect with stakeholders,” or “develop strong relationships.” All true. But what does that actually look like in the moment?
5 May 2026

Harmon Matrix – Not Every Process Needs Redesign

You have just finished a stakeholder meeting and three department heads all want process improvements, preferably yesterday. Finance is pushing for a procurement redesign. Operations wants the reporting workflow fixed. HR is asking for an onboarding process review. The requests are legitimate, but the organizational bandwidth is limited. Where do you start?
11 May 2026

Why Your SWOT Analysis Is Only Half Finished

Most business analysts have filled in a SWOT matrix at some point. Strengths in the top left. Weaknesses beside them. Opportunities and threats below. You end up with a tidy grid, a room full of sticky notes, and a slide that summarizes where things stand. And then the meeting ends, the matrix gets filed, and the insights are quietly forgotten.