7 November 2025
Lessons from Leavitt’s Diamond and Systems Thinking Introduction: Beyond the One-Dimensional Fix Every business analyst has seen it happen: a […]
13 November 2025
In today’s VUCA (Volatile, Uncertain, Complex, Ambiguous) world, business analysts play an important role as sense-makers. Rather than providing straightforward […]
3 March 2026
⏱️ 6 min reading time Choosing the Right Elicitation Technique: Why It Matters More Than You Think There is a […]
1 April 2026
⏱️ 12 min reading time (includes watching videos) Rapport Is Not Small Talk: What Business Analysts Get Wrong About Building […]
7 April 2026
⏱️ 10 min reading time Rapport Is a Skill, Not a Personality Trait: Three Pillars Every Business Analyst Can Develop […]
14 April 2026
In our previous post, we explored Mendelow’s Matrix, a fundamental tool for mapping stakeholders along two dimensions: power and interest. […]
21 April 2026
Beyond Good Intentions: The Mechanics of Rapport in Stakeholder Conversations (Part 3) In the first two posts of this series, […]
28 April 2026
You have gathered your stakeholder interviews, filled several pages with notes, and you are ready to write your first requirements. […]
5 May 2026
Not Every Process Needs Redesign – How to Use the Harmon Matrix to Prioritize Improvement Work You have just finished a […]