This course introduces business analysis and covers the range of concepts, approaches, and techniques applicable to it.

According to the International Institute of Business Analysis (IIBA) business analysis is the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders.

The course is based on the BCS publication Business Analysis, 4th edition, and it is recommended to study this book before the exam.

This three-day BCS Foundation in Business Analysis course is relevant to anyone requiring an understanding of business analysis including Business Analysts, Business Managers,  and their staff, Business Change Managers, and Project Managers.


What is business analysis

This module explains the origins of business analysis, the scope of business analysis, and the role and responsibilities of a Business Analyst.

The competencies of a Business Analyst

This module explains the three pillars of competencies of a Business Analyst: behavioral, domain knowledge, and techniques.

The strategic context for business analysis

This module discusses what strategy is and how it can be developed. It also discusses the role of the Business Analyst in this process.

The business analysis service framework

This module discusses problem-solving approaches that can be used during a business analysis assignment.

Investigating the business situation

This module discusses investigation techniques with their advantages and disadvantages.

Analyzing and managing stakeholders

This module explains techniques for identifying, analyzing, and managing stakeholders.

Improving services and business processes

This module teaches the principles of business process modeling and approaches to improve them.

Defining the solution

This module focuses on how to perform a gap analysis and how the proposed changes refer to business architecture.

Making the business case

This module teaches how Business Analysts can approach the creation of a business and financial case for a recommended solution.

Establishing the requirements

This module introduces the requirements engineering framework and explains each phase in detail.

Documenting and modeling the requirements

This module focuses on how to document requirements throughout their life cycle. It also discusses basic models that can be used by Business Analysts.

Validating and managing requirements

This module focuses on how to manage requirements throughout their life cycle.

Delivering the requirements

This module explains different life cycles used to deliver a solution.

Delivering the business solution

This module focuses on the Business Analyst’s role in the business change life cycle.

Official EXIN Exam

At the end of the last training day, delegates will take an exam.


It is a one-hour ‘closed book’ exam with 40 multiple-choice questions. Candidates are entitled to an additional 15 minutes if the examination is in a language that is not their native/official language.

The pass mark is 65%: 26 correct answers out of 40.

Positive exam results will award delegates the EXIN BCS Foundation Certificate in Business Analysis.


BA Coach Exin BCS Foundation in Business Analysis Certificate

The course costs € 1.895,00 (excluding 21% VAT) per person. This includes training materials and exam costs.

The exam costs € 250,00 (excluding 21% VAT) and is included in the price.

Delegates will receive a binder with slides and additional handouts. Additionally, delegates will receive the book “Business Analysis, 4th edition”.

Coffee/tea and lunch are included in the price of the training. If you have any dietary requirements due to food allergies, please don’t forget to mention them during your registration procedure.

Click the Register tab, select the date when you want to follow the course and fill out the registration form. You will receive an invoice within a week after your registration is completed. Please ensure the payment is settled within 30 days or before the training start date, at the latest.

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This course is available in the open-schedule format on the following dates:

-28, 29, and 30 Augustus 2024 in Amsterdam or Utrecht

-21, 22, and 23 October 2024 in Amsterdam or Utrecht

-22, 23, and 24 January 2025 in Amsterdam or Utrecht

-10, 11, and 12 March 2025 in Amsterdam or Utrecht

-2, 3, and 4 June 2025 in Amsterdam or Utrecht

This course is also available in the in-company format. If you want to know more, call us at +31 6 38 33 01 33 or send us an email at

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If you doubt whether this course is suitable for your team/organization, do not hesitate to contact us. We can explain the details of different certification programs for business analysts and advise you on what can work for your team and your organization.

You can reach us at +31 6 38 33 01 33 or send us a message using the form below:

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During the course, we have a variety of short exercises to encourage delegates to learn new concepts, to relate those concepts to their daily work, and to prepare them for the exam.

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