Empower Your BA Capability 

Empower Your BA Capability 

8 January 2021

5 practices for better requirements

Writing requirements is not an easy task. It requires discipline and preparation, especially if you define requirements in a natural language. Many professionals dislike this activity and perceive it as dull and tedious. Ivy Hooks discussed this phenomenon and listed improvements that an organization can pursue to change this situation. 
26 October 2025

Don’t Start Eliciting Without a Plan! How to Structure Your Requirements Discovery

Eliciting requirements sounds simple, until you realise that everyone has a different view of what’s “needed.” Many new business analysts find themselves in meetings full of opinions, conflicting priorities, and vague statements like “We just need it to be faster.”
13 March 2026

The Volere Snow Card

Business analysts often face a common challenge when gathering requirements. Stakeholders tend to focus on solutions instead of their actual needs. As a result, important requirements can stay hidden. At a recent workshop, someone brought up this exact problem. His stakeholders kept talking about solutions instead of the problem they wanted to solve.
21 April 2026

Beyond Good Intentions: The Mechanics of Rapport in Stakeholder Conversations

The techniques in this post draw on concepts from Neuro-Linguistic Programming (NLP), developed by Richard Bandler and John Grinder in the 1970s. While NLP as a discipline is debated, several of its communication techniques, like mirroring, pacing, and sensory awareness, are widely used in coaching, negotiation, and stakeholder engagement.