Empower Your BA Capability 

Empower Your BA Capability 

Courses with this tag contribute towards BCS International Practitioner Diploma in Business Analysis.

20 October 2025

Seeing Your Organization Through Two Lenses: Functional vs. Process View

Two perspectives "functional" and "process". Each represents a different perspective of how value is created and how work is managed. Harmon argues that while both are legitimate and necessary, modern performance improvement depends on an organization's ability to move beyond purely functional thinking and adopt a process-oriented perspective.
26 October 2025

Don’t Start Eliciting Without a Plan! How to Structure Your Requirements Discovery

Eliciting requirements sounds simple, until you realise that everyone has a different view of what’s “needed.” Many new business analysts find themselves in meetings full of opinions, conflicting priorities, and vague statements like “We just need it to be faster.”
22 November 2025

A Practical Guide to the Business Change Lifecycle

When I work with organizations on change initiatives, one pattern repeats itself. Teams often jump straight into solution mode. They rush into selecting tools, writing user stories, or planning training, without first understanding what is changing and why. Over time, I learned that the best results come from following a clear, structured approach: the Business Change Lifecycle.